Privacy Policy
Last updated: January 2025
Gilbert & Yargeau Real Estate Management S.E.N.C. ("we", "our" or "the Company") is committed to protecting the confidentiality of your personal information. This privacy policy explains how we collect, use, disclose and protect your personal information in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25).
1. Collection of Personal Information
We collect personal information only when you voluntarily provide it to us through our information request form. The personal information we collect is as follows:
- Full name (required)
- Email address (required)
- Phone number (optional)
- Subject of your request
- Message containing the details of your request
We do not automatically collect personal information when simply browsing our website.
2. Use of Cookies
Our website uses cookies to improve your browsing experience. In accordance with Law 25, we obtain your consent before using non-essential cookies.
Necessary Cookies
These cookies are essential for the website to function and cannot be disabled. They are usually set in response to actions you take.
Analytics Cookies
We use Google Analytics to analyze the use of our website. These cookies collect information anonymously.
The data collected includes the number of visitors, pages visited and duration of visits. This information helps us improve our website.
3. Use of Personal Information
We use the personal information you provide to us only for the following purposes:
- To respond to your information requests and communicate with you regarding our real estate management services
- To process and follow up on your information request
- To comply with our legal obligations, if applicable
We do not use your personal information for marketing or advertising purposes without your explicit consent.
4. Disclosure of Personal Information
We do not sell, trade or rent your personal information to third parties. We may disclose your personal information only in the following cases: (a) with your explicit consent, (b) to comply with a legal obligation, (c) to protect our rights and security, or (d) with our service providers who are required to maintain the confidentiality of such information.
5. Your Rights
In accordance with Law 25, you have the following rights regarding your personal information:
- Right of access: You can request a copy of your personal information that we hold
- Right of rectification: You can request the correction of inaccurate or incomplete information
- Right to withdraw consent: You can withdraw your consent at any time
- Right to portability: You can request the transfer of your personal information
- Right to file a complaint: You can file a complaint with the Commission d'accès à l'information du Québec
6. Information Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Retention of Information
We retain your personal information for as long as necessary for the purposes for which it was collected, or as long as required by law. When your personal information is no longer needed, we securely delete it.
8. Contact
To exercise your rights or for any questions regarding this privacy policy, please contact us:
Gilbert & Yargeau Real Estate Management S.E.N.C.
Gestion immobilière Gilbert & YargeauPhone: 819-571-5576Email: info@gestiongy.ca
9. Changes to this Policy
We may modify this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised update date.